Many payment processors experience downtimes, which is when their systems are not working. In practice, downtimes mean that your transactions cannot be processed and your customer’s credit card is rejected through no fault of their own. Not only do you lose revenue, but your potential purchaser has invested time and effort to reach the payment stage, only to be declined summarily. The result is a dissatisfied prospect who most probably will not visit your website again.
Downtimes can be prevented by dynamically switching payment processors. An advanced payment platform has the ability to reroute transactions in real time when a given processor is down.